⭐⭐⭐⭐⭐ How to Get All Stars on Every Delivery
Want better ratings, bigger tips, and loyal customers?
Here's how to get "All Stars" every time based on what really matters to customers:
✅ 1. On Time – Be Prompt & Predictable
⭐ Customers notice when you're dependable.
⭐ Plan routes in advance and avoid unnecessary stops.
⭐ Communicate delays through the app
(Honesty builds trust.)
⭐ Don't speed too much
(Safe driving beats risky shortcuts.)
🕓 Pro Tip: Aim to arrive 5 minutes before the latest estimated time.
✅ 2. Use a Delivery Bag – Protect the Food
⭐ This is the #1 way to show customers you care.
⭐ Use an insulated food bag — always.
⭐ Separate hot and cold items.
⭐ Keep drinks upright and sealed.
🔥 Pro Tip: Carry extra napkins or a straw — small details = big impressions.
✅ 3. Follow Instructions – Read the Notes
⭐ Respect drop-off preferences — it matters.
⭐ Read all delivery notes (gate codes, side doors, etc.).
⭐ Double-check the address before leaving the restaurant.
⭐ Take a clear photo if it's a "leave at door" delivery.
📍Pro Tip: Call or text if something is unclear — customers appreciate it!
✅ 4. Be Professional – Look & Act the Part
⭐ You're not just a driver. You're the final step of their food experience.
⭐ Dress clean and casual — no pajamas or wrinkled shirts.
⭐ Stay focused and polite — no blasting music at drop-off.
⭐ Keep your vehicle and bags tidy.
🚗 Pro Tip: Wear a branded hat or lanyard if you have one — adds credibility.
✅ 5. Be Friendly – Positivity Pays
⭐ A smile and a thank you go a long way.
⭐ Greet the customer with eye contact and a friendly tone.
⭐ Be respectful, even if they're in a hurry or distracted.
⭐ Avoid talking on the phone during drop-off.
😄 Pro Tip: End every delivery with a quick “Enjoy your meal!” or “Have a great day!”
🌟 All Stars Mindset = All Stars Tips
When customers rate you, they remember how you made them feel. Be timely, careful, and kind — and the stars (and tips) will follow.